At 365 JoyLink, your privacy is more than a formality. We protect every piece of personal information you share with us using the latest encryption and rigorous data management practices. This page clearly explains what we collect, how we use it, and your rights as a user.
Our Commitment
Six core pillars of data protection that we practise every day to keep your personal information safe with us.
All data transmitted between your device and the 365 joylink servers is protected by 256-bit SSL encryption — the same level of security used by international banking institutions.
365 JoyLink never sells, rents, or shares your personal information with any third party for advertising or marketing purposes without your consent.
The 365 JoyLink Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your data protection rights are fully upheld.
Your data is stored in data centres equipped with multi-layered physical and digital access controls, automated backup systems, and round-the-clock security monitoring.
We are always transparent about the types of data collected and the purposes for which they are used. No data is collected behind the scenes — you have the right to know and control your own information.
You may request to access, correct, or delete your personal data held by us at any time by contacting the 365 JoyLink support team.
Welcome to the 365 joylink Privacy Policy page. This document explains how our platform collects, uses, stores, and protects your personal information when you use the services we offer.
At 365 JoyLink, we understand that user trust is the foundation of everything we do. Without your trust, nothing we build holds meaning. That is why we invest fully in ensuring every aspect of your personal data management is handled with care, responsibility, and transparency.
This Privacy Policy applies to all users who register, browse, or interact with the 365 JoyLink platform via web browser or mobile app. By continuing to use our platform, you agree to the terms set out in this Privacy Policy.
365 JoyLink only collects information that is strictly necessary to deliver the best service to you. The information collected falls into two main categories:
A. Information You Provide Directly
B. Information Collected Automatically
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | KYC verification & fraud prevention | Throughout the active account period + 7 years |
| Financial Data | Transaction processing & audit records | 7 years after the last transaction |
| Technical Data | System security & platform improvements | 90 rolling days |
| Gaming Activity Data | Responsible gaming behavior monitoring | Throughout the active account period |
The personal information we collect is used solely for legitimate purposes related to the delivery of 365 joylink services. The following are the primary purposes for which your data is used:
365 JoyLink does not sell or rent your personal information to any third party. However, there are limited circumstances in which we may need to share certain information:
All third parties we work with are bound by strict data protection agreements and are not permitted to use your information for any purpose other than what is specified in those agreements.
365 JoyLink uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
There are several types of cookies we use:
You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect platform functionality, but will not prevent you from accessing the core features of 365 JoyLink.
Protecting your personal data is the highest priority of 365 joylink. We implement multiple layers of technical and procedural security to ensure your information remains safe at all times:
365 JoyLink retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law.
Our data retention principles are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally associated with you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 365 JoyLink:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or outdated personal data.
You may request deletion of your data, subject to legally mandated retention obligations.
You may object to the processing of your data for specific purposes such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we process your data.
The 365 joylink platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from children or minors.
If you suspect that someone under the age of 18 has registered or is using our platform, please contact our support team immediately. We will take prompt action to investigate and terminate the account in question and delete all related data.
Parents and guardians are advised to monitor their children's online activity and use appropriate parental control software to prevent unauthorized access to online gaming platforms.
365 JoyLink reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via:
The "Updated" date at the top of this page will always reflect the date of the latest version of this Privacy Policy. Continued use of the 365 joylink platform after any changes take effect constitutes your acceptance of the updated Privacy Policy terms.
If you have any questions, concerns, or complaints regarding the Privacy Policy or how 365 joylink handles your personal data, do not hesitate to contact us:
We are committed to responding to all privacy-related inquiries within a reasonable timeframe and ensuring your concerns are addressed seriously and professionally.